Vanessa Van Edwards is a behavioral researcher, speaker, and author. How do you make a great first impression? How can I become more charismatic? How can I stop feeling awkward in social situations?
The Centrality of Charisma and Cues for Success
- Charisma is the single most important attribute for success in relationships, professionally, and in feeling confident and purposeful in interactions. Charisma is a skill that can be learned; it is not an innate trait.
- Highly successful people utilize a "hidden language" of cues, and controlling the cues you send is a crucial element of success.
- 82% of people's impressions are based on warmth and competence, which are the two primary components of charisma. Warmth signals trust, likeability, and friendliness, while competence signals power, reliability, and capability.
- Unintentional Cues: People unintentionally send signals through their mood, anxiety, or awkwardness that make others dislike, distrust, or dismiss them. Muting one's cues (trying to be stoic or unreadable) is a "danger zone" cue that causes people to distrust and dislike the individual.
- Charisma is contagious: people are drawn to highly charismatic individuals because they make others feel more warm and competent, acting as a positive, infectious influence.
- Cues are communicated across four channels: Verbal (words chosen), Non-Verbal/Body Language (gestures, posture, facial expressions), Vocal (tone, pace, volume, cadence), and Ornaments (jewelry, hairstyle, clothing).
Vocal and Verbal Strategies for Confidence and Influence
- Downward Inflection: Highly competent people signal conviction and prevent scrutiny by using a downward inflection at the end of statements, boundaries, or prices, rather than the "up talk" or question inflection that signals doubt or permission-seeking.
- Vocal Power: Speaking on the out-breath and utilizing the lowest end of one's natural range is essential for sounding confident and commanding, as tension and nervousness cause the voice to rise and lose vocal charisma.
- Avoid Vocal Fry: Vocal fry (a rattling sound caused by lack of breath) can be eliminated by speaking louder, which pushes the voice through the vocal cords to make a better sound.
- Language Priming: The words chosen cue people for how they should think and treat the speaker. Using words like "collaborative session" or "strategy meeting" can prime the brain to be more collaborative, while specific warm words (hug, connection) can trigger a physiological response in the listener.
- Avoiding Scripted Perfection: Over-rehearsing and sounding too scripted or formal is less effective than delivering content conversationally, often making the speaker seem unrelatable.
Non-Verbal Cues for Charisma and Connection
- Visible Hands: Hands should be visible, especially in the first few seconds of an interaction, as hidden hands can activate the observer's amygdala (fear processing centre) because hands signal intention from an evolutionary perspective.
- Explanatory Gestures: Using gestures to emphasize, underline, and outline verbal content helps make the speaker more memorable and believable, as the brain is 12.5 times more likely to believe a gesture over words. TED Talks with the most views use significantly more gestures.
- Maximising Space: Maximizing the distance between the earlobe and the shoulder makes one look and feel more confident, as a small distance signals anxiety and low confidence. Contraction of the body (e.g., arms tight to the torso) signals anxiety and should be avoided.
- Triple Nod: A slow triple nod is a highly effective non-verbal warmth cue that signals deep listening and encourages the other person to speak significantly longer (up to 67%).
- Authentic Smile: A genuine smile reaches all the way up into the upper cheek muscles and eyes, making one more contagious and warm. Fake smiles (only activating the mouth) cue nothing and can signal inauthenticity.
- Eye Contact: The ideal amount of eye contact is 60–70% of the conversation. Highly competent people make purposeful eye contact, especially at the end of their points to "drill them in." Looking away is necessary to process complex information, which is understood as natural, not deceptive.
- Mirroring: Subtly mirroring a conversational partner’s non-verbal cues (e.g., leaning, gesturing, energy level) signals that you are on the same page, which is a highly charismatic technique that fosters connection.
- Fronting: Angling the toes, torso, and top towards the camera or conversational partner (fronting) signals engagement and honesty; angling away signals disengagement.
Overcoming Awkwardness and Self-Doubt
- Awkwardness is rooted in fear (fear of rejection, criticism, or sounding stupid). Awkwardness often manifests as shutting down (introverts) or oversharing/talking too much (extroverts).
- Shift from Confidence to Purposeful: Instead of trying to "just be confident" (which can be difficult or make awkwardness worse), one should be purposeful in signaling warmth and competence, making it an active strategy.
- Self-Testing/Coding: Individuals have a massive blind spot regarding the cues they send. Recording one's own interactions (e.g., Zoom calls) and systematically "coding" the verbal, non-verbal, and vocal cues they use can provide critical self-awareness. Taking a quiz and having others rate you (a 360 review) reveals how others truly perceive you.
- Labelling Cues: Naming a negative cue when it is received ("name it, tame it") stops the fear response (amygdala activation), putting the individual back in control of the social interaction.
- The Other Shoe Effect/Vulnerability: Sharing an authentic, non-catastrophic imperfection or vulnerability early on (dropping the "other shoe") increases trustworthiness because people know no one is perfect. The longer an interviewer or date waits for a flaw to appear, the more skeptical they become.
Avoiding Common Mistakes in Professional Settings and Dating
- Avoid "What Do You Do": Asking boring, autopilot questions like "What do you do?" or "How are you?" often leads to boring conversations and a dislike of people. Replacing this with questions like "Working on anything exciting recently?" or "What's your biggest goal right now?" elicits better, more engaging answers.
- Emails: In emails, strive for a balance of warm (e.g., "collaborate," "connect") and competent words (e.g., "master," "achieve"). Using overly scripted sign-offs like "Best" is socially scripted and perceived as inauthentic; using a purposeful sign-off like "To your success" is more effective.
- Digital Cues: On video calls, ensure the camera is far enough away (1.5 to 3 feet from the nose) to avoid accidentally signalling the intimate zone, which can cause discomfort.
- Physical Barriers: Crossing arms or placing any barrier (e.g., a cup, computer) between oneself and the partner/camera signals closed-mindedness and distrust.
- Lying Cues: Liars typically use less gestures, drop pronouns (distancing language, e.g., "running late" instead of "I'm running late"), use volume drops, and exhibit body language incongruencies (e.g., shaking their head "no" while saying "yes").
- Dating Attraction: Attractiveness is highly related to physical availability. Women who signal availability (open body language, multiple quick glances) are approached the most. Men seeking long-term partners should use profile pictures that create "allergies" for incompatible partners (e.g., showing family-oriented values instead of party photos).
Chapters
00:00:00 Why Hand Gestures Play An Integral Role
00:03:40 What Your Physical Language Is Portraying
00:07:00 Ways To Build Up Positivity For Public Speaking
00:15:33 Tips For Body Language Communication When Sat Down
00:23:54 How To Detect Lying
00:30:27 Why Do Smart People Struggle With Being Charismatic?
00:34:48 How To Improve On Being Competent And Warm
00:39:20 The Perils Of Being Under Prepared Vs Over Prepared
00:42:43 Need-To-Knows About Vocal Charisma
00:51:20 How To Create Engaging Small Talk
00:58:02 How To Become More Resilient With Social Rejection
01:03:09 Dating Advice For Coming Across More Attractive
01:15:20 How To Successfully Pay And Receive Compliments
01:19:08 Where To Find Vanessa
00:03:40 What Your Physical Language Is Portraying
00:07:00 Ways To Build Up Positivity For Public Speaking
00:15:33 Tips For Body Language Communication When Sat Down
00:23:54 How To Detect Lying
00:30:27 Why Do Smart People Struggle With Being Charismatic?
00:34:48 How To Improve On Being Competent And Warm
00:39:20 The Perils Of Being Under Prepared Vs Over Prepared
00:42:43 Need-To-Knows About Vocal Charisma
00:51:20 How To Create Engaging Small Talk
00:58:02 How To Become More Resilient With Social Rejection
01:03:09 Dating Advice For Coming Across More Attractive
01:15:20 How To Successfully Pay And Receive Compliments
01:19:08 Where To Find Vanessa