12 November 2011

10 Things That Good Bosses Do - CBS News

10 Things That Good Bosses Do - CBS News

  • Pay people what they're worth, not what you can get away with. What you lose in expense you gain back several-fold in performance.
  • Take the time to share your experiences and insights. Labels like mentor and coach are overused. Let's be specific here. Employees learn from those generous enough to share their experiences and insights. They don't need a best friend or a shoulder to cry on.
  • Tell it to employees straight, even when it's bad news. To me, the single most important thing any boss can do is to man up and tell it to people straight. No BS, no sugarcoating, especially when it's bad news or corrective feedback.
  • Manage up ... effectively. Good bosses keep management off employee's backs. Most people don't get this, but the most important aspect of that is giving management what they need to do their jobs. That's what keeps management away.
  • Take the heat and share the praise. It takes courage to take the heat and humility to share the praise. That comes naturally to great bosses; the rest of us have to pick it up as we go.